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Whether you have a question about a pergola, fire pit, sauna, or an existing order, we are happy to help.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days within the Continental U.S. (excludes AK/HI). You will receive a tracking number by email once your order is on its way.
How can I track my order?
Once your order ships, we send a confirmation email with a tracking link. You can use that link to follow your delivery status in real time. If you need further help, send us a message with your order number.
What is your return policy?
We offer 30-Day Returns on eligible items. If something is not the right fit for your space, please refer to our Return Policy page for full details on how to start the process.
Can I exchange an item for a different model?
We are happy to help with exchanges within our 30-Day Returns window. Contact us with your order number and the item you would like instead, and we will walk you through the next steps.
How do I choose the right pergola or fire pit for my space?
Consider the size of your patio or deck, how you plan to use the space, and the overall look you want to create. Our product descriptions include detailed dimensions and material specs to help you find the right match for your backyard.
What materials are your infrared saunas made from?
Each sauna listing includes full details on the wood type, heating elements, and panel construction. Check the product page for specifics on materials, interior dimensions, and electrical requirements so you can plan your setup with confidence.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Every inquiry receives a thoughtful reply within 1 business day, Monday through Friday.
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Free Continental Shipping
Owned and operated by Home Leisure Market, we offer free shipping on most orders within the Continental U.S.
30-Day Returns
If a product is not the right fit for your outdoor space, our 30-Day Returns policy has you covered.